RAL Monitoring – New since October 2017
In October 2017 RAL introduced the RAL Monitoring System for all RAL Quality Assurance Associations. The basis and motive for this is RAL's duty of care for its 120 quality associations as laid down in the principles for quality labels. In order to fulfil this duty of care and to prove the credibility of the RAL quality assurance system, RAL regularly (at least every two years) requests data from all quality associations within the framework of monitoring in order to assess whether they act and work in accordance with the rules.
On this basis, RAL carries out a comprehensive analysis of the work of the quality association concerned. Finally, RAL makes personal contact with the respective quality association, usually within the framework of a personal visit. If necessary, open points from data collection and data analysis will be clarified and either conditions imposed or corrective measures initiated. The visits enable direct communication between Gütegemeinschaft and RAL.
In 2018, the Gütegemeinschaft Mineralwolle e. V. was also checked within the framework of the RAL monitoring system - through data queries and personal visits to the GGM office in Rossdorf. In August 2018 RAL certified that the Gütegemeinschaft Mineralwolle e. V. works properly and thus continues to have the right to award the RAL-GZ 388 (RAL Quality Mark - Products made of Mineral Wool) to companies. The certificate is valid until 20.07.2020.